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Documentation Index

Fetch the complete documentation index at: https://docs.qoder.com/llms.txt

Use this file to discover all available pages before exploring further.

  • Redemption codes can only be used within organizations created through redemption codes. Organizations created through direct purchase on the Qoder official website are not eligible for redemption codes.
  • Before purchasing on the cloud marketplace, please make sure to prepare the Organization ID and read the usage notes. Complete the purchase only after acknowledging the billing rules of this product. The value generated from purchase and redemption is non-transferable and non-refundable.

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What is a Redemption Code?

Redemption codes are purchased from third-party channels, such as Alibaba Cloud Marketplace. The value, usage rules, and validity period of a redemption code are subject to the rules of the purchasing channel.
Teams Plan (Seat-Month) redemption codes are currently available on Alibaba Cloud Marketplace and Alibaba Cloud International Marketplace;
  • Can be redeemed for seat-month credits. One seat-month represents the eligibility to use one seat for one month.
  • After redemption, seat-month credits will be automatically added to the organization’s balance and used for automatic deduction during subscription and upgrades.
Upon purchase completion, the seat-month credits corresponding to the redemption code will be bound to the current organization. The seat-months will be credited to the organization’s balance, and unused seat-months in the balance are valid for three months from the date of redemption. Please note that the value generated from purchase and redemption is non-transferable and non-refundable.

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How to Get the Organization ID for Cloud Marketplace Orders?

Before placing an order on the cloud marketplace, you need to fill in the target Qoder Organization ID you want to redeem to. After purchase, the seat-months or resource packs will be automatically redeemed to that organization. If you haven’t created an organization yet, please create one first to get the ID; if you already have one, go to organization settings to view it.
1

Prepare a Qoder Account

First, you need to be a registered user of Qoder. You will create the organization with this account and become its first administrator.
2

Create an Organization

Visit the Create Organization link directly, select the no-redemption-code scenario, enter the organization name, and click Create.
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If you cannot access the Create Organization link directly, log in to the Qoder official website, purchase Teams through the Pricing page, and manually switch to the third-party channel purchase at the top to use the redemption code to create an organization.
3

Copy the Organization ID and Complete Purchase on Cloud Marketplace

Copy the Organization ID and return to Alibaba Cloud Marketplace or International Marketplace to complete the order.
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How to Redeem an Existing Code?

  1. Log in to the Qoder official website. Purchase Teams through the Pricing page and manually select the redemption code mode to create an organization, or directly visit the link to enter the redemption code mode organization creation page.
  2. Become the organization administrator, enter the redemption code and fill in the organization information. Make sure to select the correct source channel.
  3. Click Create.
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Usage Notes After Redemption

Please read the usage notes below carefully. Complete the purchase only after acknowledging the billing rules of this product. Refunds are not supported after purchase.
After purchase, the seat-month credits corresponding to the redemption code will be automatically redeemed to the designated Qoder organization’s balance. The Qoder administrator can add organization members who will deduct from this balance.
  1. Billing cycle: All members in the organization — including those who join mid-cycle — follow the same billing cycle. This billing cycle starts from the organization’s creation and first redemption. For monthly subscriptions, the system will attempt to deduct balance for automatic renewal on the same day each month as the first redemption. Please ensure sufficient balance on renewal dates. The billing cycle cannot be adjusted.
  2. Seat-month balance deduction rules: Each member in the organization needs to deduct from the seat-month balance to obtain Qoder usage eligibility.
  • If the member exists in the organization at the start of a cycle, 1 seat-month is deducted, including the full 3000 Credits;
  • If a member is added mid-cycle, the seat-month deduction is prorated based on the remaining time in the cycle, and the included Credits are also allocated proportionally. For example, if a member joins at the midpoint of the cycle, 0.5 seat-months are deducted and 50% (1500 Credits) are allocated. The remaining seat-months stay in the balance for future use. At the start of the next new cycle, this member will be deducted 1 seat-month with the full 3000 Credits refreshed.
For more balance billing rules, see Member Billing.