Please note:Redemption codes can only be used within organizations that were themselves created using a redemption code.They are not applicable to organizations created through direct purchase on our official website.
What is a Redemption Code?
Redemption codes are purchased from third-party channels, such as Alibaba Cloud Chinese Marketplace. The value, usage rules, and validity period of a redemption code are subject to the rules of the channel from which it was purchased. There are two types of redemption codes:-
Teams Plan (Seat-Month) Redemption Codes, currently available on Alibaba Cloud Chinese Marketplace and Alibaba Cloud International Marketplace;
- Can be redeemed for seat-month credits. One seat-month covers the cost of one seat for one month.
- After redemption, the seat-month credits will be automatically added to your organization’s balance and will be automatically applied to subscriptions and upgrades.
Upon redemption, the seat credits corresponding to the code will be bound to the current organization. The seat-months will be added to the organization’s balance, and unused seats in the balance are valid for two years from the date of redemption.Please note that the redemption process is irreversible, and the resulting value is non-transferable and non-refundable. -
Organization Shared Add-on Credits Redemption Codes, currently available on Alibaba Cloud Chinese Marketplace and Alibaba Cloud International Marketplace;
- Can be redeemed to an existing organization as shared resource credits for organization members to use.
Upon redemption, the resource credits corresponding to the code will be immediately added to the organization’s shared resource pack. Valid for three months from the date of redemption.Please note that the redemption process is irreversible, and the resulting value is non-transferable and non-refundable.
How to Use Teams Plan Redemption Codes
Redeem When Creating an Organization
- Log in to the Qoder official website. Purchase Teams through the pricing page and manually select the “redeem code” mode to create an organization, or directly visit the link to go to the create organization page in redeem code mode.
- Enter the redemption code and fill in the organization’s information.
- Click Create.
Top Up Existing Organization Balance
For organizations created with a redemption code, you can top up the organization’s balance using redemption codes.- The organization administrator goes to Organization Settings > Plan and Balance > Organization Balance.
- Click “Redeem Code”, enter the redemption code, and confirm the prompted information.
- Click Confirm.
