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By verifying ownership of your company’s email domain, you ensure that only users with an email address at that domain can join your organization. Once domain verification is enabled, all users invited via link and those signing in through SSO are subject to domain restrictions. Users with email addresses that do not match a verified domain will be denied access to the organization.

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Add a Domain

  1. As an organization administrator, navigate to Organization Settings > Email Domains.
  2. Click Add Domain.
  3. Enter your company’s email domain (e.g., company.com, without the @ symbol).
  4. Click Add.
Only add domains that your organization owns and controls. Do not add public domains such as gmail.com.
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Add DNS TXT Record

Navigate to your domain’s DNS management console and configure the following DNS TXT record:
FieldValueExample
TypeTXTTXT
Host/NameYour domain (or @ for the root domain)company.com 或 @
ValueThe verification token provided by Qodera1b2c3d4e5f6g7h8i9j0...
TTL600 (or use the default value)600
After you click “Add Domain”, the verification token value will be displayed in a pop-up window. Simply copy and paste it to your DNS server’s management console. image

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Verify the Domain

Once the DNS record has propagated, return to the Domain Management page in Qoder and click the Verify button to initiate the verification.
  • If the verification is successful, the domain’s status will change to Verified, and it will be enabled immediately.
  • If the verification fails, the domain’s status will change to Verification Failed. You can then review your configuration and try verifying again.

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Delete a Domain

Administrators can remove a domain from the Domain Management list. During this process, a check is performed: if SSO is currently enabled, at least one valid, verified domain must be retained.