This article covers billing for Qoder and shows you how to view and manage your subscription and invoices.
This article covers billing for Qoder personal plans. For organization billing and pricing, see Teams and Enterprise plans.
Sign in to the Qoder website, click your avatar in the top-right corner, and go to Settings > Plan & Billing.
Here, you can view your current subscription plan and easily upgrade to a higher tier.
In the Invoices section, you can view your entire payment history and download any of your past invoices for your records.
Each order includes detailed item information such as the product name, quantity, discount details, and tax. For paid orders, the payment method is also recorded.
Subscriptions are billed monthly or annually. For a monthly subscription, the start and end times of each cycle are calculated as follows:
Annual Billing Cycle Examples:
Renewals do not apply the new-purchase rule of moving the calculated time forward to midnight. Instead, each renewal cycle advances by one calendar month from the previous cycle's end time. For a monthly subscription, the renewal cycle is calculated as follows:
Transition from new purchase to renewal: If you purchase a monthly subscription on September 30 at 05:00, the first cycle ends on October 31 at 00:00. After renewal, the next cycle runs from October 31 at 00:00 to November 30 at 00:00, not December 1 at 00:00.
Continuous renewal example: Because each renewal is calculated from the previous cycle's end date, the expiration date moves earlier after a shorter month and does not automatically return to the original date. For example, if the previous cycle ends on July 31 at 00:00, subsequent cycles end at 00:00 on August 31, September 30, October 30, November 30, December 30, and January 30 of the following year. If the following year is not a leap year, the next cycle ends on February 28 at 00:00, and subsequent cycles use the 28th as their reference date. If it is a leap year, the next cycle ends on February 29 at 00:00, and subsequent cycles use the 29th until a non-leap-year February shifts the reference date to the 28th; all later cycles then use the 28th.
Qoder currently supports the following payment methods:
On the Plan & Billing page, find the Plan card and click Manage > Cancel Subscription.
Please note that the cancellation will take effect at the end of your current billing cycle. This means your subscription will not automatically renew. Your current subscription will remain active until its expiration date.
Why did my payment fail?
A payment can fail for several reasons, including:
Manage Your Plan
Sign in to the Qoder website, click your avatar in the top-right corner, and go to Settings > Plan & Billing.
Here, you can view your current subscription plan and easily upgrade to a higher tier.
Orders & Invoices
In the Invoices section, you can view your entire payment history and download any of your past invoices for your records.
Items & Order Types
| Item | Description |
|---|---|
| Lite Plan | Lite subscription |
| Pro Plan | Pro subscription |
| Pro+ Plan | Pro+ subscription |
| Ultra Plan | Ultra subscription |
| Credit Pack | Personal Credit Pack |
| Order Type | Description |
|---|---|
| Purchase | New purchase |
| Renewal | Renewal |
Order Status
| Status | Description |
|---|---|
| Unpaid | Order created, pending payment |
| Paid | Payment completed successfully |
| Cancelled | Order has been cancelled |
Invoice Details
Each order includes detailed item information such as the product name, quantity, discount details, and tax. For paid orders, the payment method is also recorded.
Billing Cycle
New Purchase Scenarios
Subscriptions are billed monthly or annually. For a monthly subscription, the start and end times of each cycle are calculated as follows:
- The start time is the time of purchase and payment.
- The end time is one calendar month after the purchase time, moved forward to the next midnight (00:00). If the following month does not have the corresponding date, the last day of that month is used.
| Purchase scenario | Start time | Calculation | End time |
|---|---|---|---|
| Purchased at 05:00 on September 30 | September 30 at 05:00 | Add one calendar month to get October 30 at 05:00, then move forward to midnight | October 31 at 00:00 |
| Purchased at 05:00 on October 1 | October 1 at 05:00 | Add one calendar month to get November 1 at 05:00, then move forward to midnight | November 2 at 00:00 |
| Purchased at 05:00 on October 30 | October 30 at 05:00 | Add one calendar month to get November 30 at 05:00, then move forward to midnight | December 1 at 00:00 |
| Purchased at 05:00 on October 31 | October 31 at 05:00 | Add one calendar month; because November has no 31st, use November 30 at 05:00, then move forward to midnight | December 1 at 00:00 |
| Purchased at 05:00 on November 1 | November 1 at 05:00 | Add one calendar month to get December 1 at 05:00, then move forward to midnight | December 2 at 00:00 |
| Non-leap-year February (28 days): purchased at 05:00 on January 28, 29, 30, or 31 | January 28, 29, 30, or 31 at 05:00 | Add one calendar month; when the target day exceeds the last day of February, use month-end. Each case results in February 28 at 05:00, then moves forward to midnight | March 1 at 00:00 |
| Leap-year February (29 days): purchased at 05:00 on January 29, 30, or 31 | January 29, 30, or 31 at 05:00 | Add one calendar month; when the target day exceeds the last day of February, use month-end. Each case results in February 29 at 05:00, then moves forward to midnight | March 1 at 00:00 |
| Leap-year February (29 days): purchased at 05:00 on January 28 | January 28 at 05:00 | Add one calendar month to get February 28 at 05:00, then move forward to midnight | February 29 at 00:00 |
- Standard Subscription: If you subscribe on August 16, 2025, your current billing cycle will end at 12:00 AM on August 17, 2026.
- End-of-Month Subscription: If you subscribe on January 31, 2025, your current billing cycle will end at 12:00 AM on February 1, 2026.
Credit Packs are one-time prepaid purchases and are not subject to auto-renewal. Each pack is valid for 1 month from the date of purchase; any unused Credits expire automatically.
Renewal Scenarios
Renewals do not apply the new-purchase rule of moving the calculated time forward to midnight. Instead, each renewal cycle advances by one calendar month from the previous cycle's end time. For a monthly subscription, the renewal cycle is calculated as follows:
- The start time is the end time of the previous cycle.
- The end time is midnight on the same date one calendar month after the start time. If the next month does not have the corresponding date, use midnight on the last day of that month.
| Renewal scenario | Start time | Calculation | End time |
|---|---|---|---|
| Previous cycle ends on October 31 at 00:00 | October 31 at 00:00 | Add one calendar month; because November has no 31st, use November 30 | November 30 at 00:00 |
| Previous cycle ends on October 30 at 00:00 | October 30 at 00:00 | Add one calendar month to get November 30 | November 30 at 00:00 |
| Previous cycle ends on October 29 at 00:00 | October 29 at 00:00 | Add one calendar month to get November 29 | November 29 at 00:00 |
| Previous cycle ends on October 15 at 00:00 | October 15 at 00:00 | Add one calendar month to get November 15 | November 15 at 00:00 |
| Non-leap-year February (28 days): previous cycle ends on January 31 at 00:00 | January 31 at 00:00 | Add one calendar month; because February has no 31st, use February 28 | February 28 at 00:00 |
| Across calendar years: previous cycle ends on December 31 at 00:00 | December 31 at 00:00 | Add one calendar month to get January 31 of the following year | January 31 of the following year at 00:00 |
Accepted Payment Methods
Qoder currently supports the following payment methods:
- Cards: Visa, Mastercard, UnionPay, American Express, Discover, Diners Club, and JCB
- Alipay
- Digital wallets: Google Pay and Apple Pay
Canceling Your Subscription
On the Plan & Billing page, find the Plan card and click Manage > Cancel Subscription.
Please note that the cancellation will take effect at the end of your current billing cycle. This means your subscription will not automatically renew. Your current subscription will remain active until its expiration date.
Billing FAQ
Why did my payment fail?
A payment can fail for several reasons, including:
- Insufficient funds: Your account does not have enough money to cover the charge.
- Expired or invalid card: The card you used for the payment has expired, or the details were entered incorrectly.
- Bank decline: Your bank has rejected the payment request. Please contact your bank for more information.