This article covers billing for Qoder and shows you how to view and manage your subscription and invoices.
This article covers billing for Qoder personal plans. For organization billing and pricing, see Teams and Enterprise plans.
Sign in to the Qoder website, click your avatar in the top-right corner, and go to Settings > Plan & Billing.
Here, you can view your current subscription plan and easily upgrade to a higher tier.
In the Invoices section, you can view your entire payment history and download any of your past invoices for your records.
Each order includes detailed item information such as the product name, quantity, discount details, and tax. For paid orders, the payment method is also recorded.
Subscriptions are billed monthly or annually. Using a monthly subscription as an example, the expiration time is 12:00 AM on the corresponding date in the following month, calculated as the purchase date plus one day. Automatic renewal payments are processed one day before the current cycle expires. If the renewal payment fails, your subscription for the next cycle will be canceled, your account will be downgraded to the Free plan, and any unused Credits will be forfeited.
Monthly Billing Cycle Examples:
Qoder currently supports the following payment methods:
On the Plan & Billing page, find the Plan card and click Manage > Cancel Subscription.
Please note that the cancellation will take effect at the end of your current billing cycle. This means your subscription will not automatically renew. Your current subscription will remain active until its expiration date.
Why did my payment fail?
A payment can fail for several reasons, including:
Manage Your Plan
Sign in to the Qoder website, click your avatar in the top-right corner, and go to Settings > Plan & Billing.
Here, you can view your current subscription plan and easily upgrade to a higher tier.
Orders & Invoices
In the Invoices section, you can view your entire payment history and download any of your past invoices for your records.
Items & Order Types
| Item | Description |
|---|---|
| Pro Plan | Pro subscription |
| Pro+ Plan | Pro+ subscription |
| Ultra Plan | Ultra subscription |
| Credit Pack | Personal Credit Pack |
| Order Type | Description |
|---|---|
| Purchase | New purchase |
| Renewal | Renewal |
Order Status
| Status | Description |
|---|---|
| Unpaid | Order created, pending payment |
| Paid | Payment completed successfully |
| Cancelled | Order has been cancelled |
Invoice Details
Each order includes detailed item information such as the product name, quantity, discount details, and tax. For paid orders, the payment method is also recorded.
Billing Cycle
Subscriptions are billed monthly or annually. Using a monthly subscription as an example, the expiration time is 12:00 AM on the corresponding date in the following month, calculated as the purchase date plus one day. Automatic renewal payments are processed one day before the current cycle expires. If the renewal payment fails, your subscription for the next cycle will be canceled, your account will be downgraded to the Free plan, and any unused Credits will be forfeited.
Monthly Billing Cycle Examples:
- Standard Subscription: If you subscribe on August 16, 2025, your current billing cycle will end at 12:00 AM on September 17, 2025.
- End-of-Month Subscription: If you subscribe on February 28, 2025, the purchase date plus one day is March 1, 2025, and the current billing cycle ends at 12:00 AM on April 1, 2025. If you subscribe on March 31, 2025, the cycle ends at 12:00 AM on May 1, 2025.
- Standard Subscription: If you subscribe on August 16, 2025, your current billing cycle will end at 12:00 AM on August 17, 2026.
- End-of-Month Subscription: If you subscribe on January 31, 2025, your current billing cycle will end at 12:00 AM on February 1, 2026.
Credit Packs are one-time prepaid purchases and are not subject to auto-renewal. Each pack is valid for 1 month from the date of purchase; any unused Credits expire automatically.
Accepted Payment Methods
Qoder currently supports the following payment methods:
- Cards: Visa, Mastercard, UnionPay, American Express, Discover, Diners Club, and JCB
- Alipay
- Digital wallets: Google Pay and Apple Pay
Canceling Your Subscription
On the Plan & Billing page, find the Plan card and click Manage > Cancel Subscription.
Please note that the cancellation will take effect at the end of your current billing cycle. This means your subscription will not automatically renew. Your current subscription will remain active until its expiration date.
Billing FAQ
Why did my payment fail?
A payment can fail for several reasons, including:
- Insufficient funds: Your account does not have enough money to cover the charge.
- Expired or invalid card: The card you used for the payment has expired, or the details were entered incorrectly.
- Bank decline: Your bank has rejected the payment request. Please contact your bank for more information.