{
"type": "template",
"id": "tmpl_support",
"name": "Support assistant",
"description": "Handles pre-sales and after-sales support",
"status": "archived",
"model": "ultimate",
"system": "You are a helpful support assistant.",
"tools": [],
"mcp_servers": [],
"skills": [],
"multiagent": null,
"environment_id": "env_support",
"vault_ids": ["vault_crm"],
"files": {},
"environment_variables": {
"BASE_MODE": "support"
},
"metadata": {},
"created_at": "2026-06-18T10:00:00Z",
"updated_at": "2026-06-18T10:30:00Z"
}