IM Channel

Enterprise admins can control which IM channel types organization members are allowed to use, preventing company information from flowing through unauthorized channels. QoderWork currently supports integration with multiple IM platforms to deliver task notifications, messages, and other content to designated IM channels. IM Channel Controls let enterprise admins uniformly restrict the available IM platforms within QoderWork, meeting information security and compliance requirements. QoderWork currently integrates with multiple IM platforms to deliver task notifications, messages, and reports to designated IM channels. IM Channel Controls let enterprise admins restrict the available IM platforms in QoderWork, meeting information security and compliance requirements.

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Supported IM Platforms

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Admin Configuration

In the admin console’s Organization page, navigate to the IM Channel section:

• The page lists all supported channel types, each with a Toggle switch on the right
• Enabling a channel allows members to use it; disabling prevents members from using it
• Toggling requires confirmation; changes take effect after confirmation

Admins may disable all channels to completely block IM integrations.

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Member Experience

• Disabled channels are shown greyed out in the product — not selectable
• Greyed items display a tooltip: “Your organization has restricted this channel. Contact your admin to enable it.”
• Existing connections are automatically invalidated when an admin disables a channel; affected members are notified

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Common Configuration Examples

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Notes

• Currently applies to QoderWork only
• Admins are also subject to the policy (no exemptions)
• Changes take effect shortly after saving — no re-login required
• Newly registered enterprises: All IM channels are disabled by default — admins must enable as needed
• Newly added channels: Disabled by default — admins must manually enable before members can use them

In Admin Console, open Organization, then go to IM Channel:

• The page lists all supported channel types, each with a Toggle switch on the right
• When a channel is enabled, members can use it; when it is disabled, members cannot use it
• Toggling requires confirmation; changes take effect shortly after

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Member Experience

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Common Configuration Examples

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Notes

• Policy currently applies only to QoderWork
• Admins are also subject to the policy (no exemptions)
• Changes take effect shortly after saving — no re-login required
• Newly registered enterprises: All channels are disabled by default — admins must enable as needed
• Newly added channels: Disabled by default — admins must manually enable before members can use them