Check connectivity between this device and Qoder online services.
If sign-in, models, messages, or resources fail to load, use Network diagnostics to identify the affected service. The diagnostic checks connectivity only; it does not change system or application network settings.
Run a diagnostic
1
Open Network diagnostics
Go to Settings → Network diagnostics.
2
Start the checks
Select Run diagnostics. Keep Qoder online and wait for every service to return a result.
3
Review the results
Check Foundation services, Model services, Messaging services, and Resource services. Each result shows connectivity and response time.
4
Keep the results
Select Copy diagnostic report when you need to share the results. Close the result window and select Run diagnostics again after the network changes.
If a check fails
- Confirm that the device can access the internet, then rerun the diagnostic.
- Compare the result on another network approved by your organization.
- If only one service fails, provide the diagnostic report to your network administrator or Qoder Support.
- After changing network, firewall, DNS, or certificate settings, rerun the diagnostic to confirm recovery.