> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qoder.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IM Channel

<Info>
  Applicable plans: Teams, Enterprise
</Info>

Enterprise admins can control which IM channel types organization members are allowed to use, preventing company information from flowing through unauthorized channels.

<Info>
  Plan: Teams, Enterprise
</Info>

QoderWork currently supports integration with multiple IM platforms to deliver task notifications, messages, and other content to designated IM channels. IM Channel Controls let enterprise admins uniformly restrict the available IM platforms within QoderWork, meeting information security and compliance requirements.

QoderWork currently integrates with multiple IM platforms to deliver task notifications, messages, and reports to designated IM channels. IM Channel Controls let enterprise admins restrict the available IM platforms in QoderWork, meeting information security and compliance requirements.

## **Supported IM Platforms**

| **Platform**        | **Description**                                                  |
| :------------------ | :--------------------------------------------------------------- |
| **DingTalk**        | Enterprise communication and collaboration platform by Alibaba   |
| **Feishu**          | Enterprise collaboration platform by ByteDance                   |
| **WeChat**          | Instant messaging app by Tencent                                 |
| **WeCom**           | Enterprise messaging platform by Tencent                         |
| **Microsoft Teams** | Enterprise collaboration platform by Microsoft                   |
| **Lark**            | International version of Feishu, designed for global enterprises |
| **WhatsApp**        | Instant messaging app by Meta                                    |
| **Slack**           | Team communication and collaboration platform by Salesforce      |

## **Admin Configuration**

In the admin console's **Organization** page, navigate to the **IM Channel** section:

* The page lists all supported channel types, each with a **Toggle switch** on the right
* Enabling a channel allows members to use it; disabling prevents members from using it
* Toggling requires confirmation; changes take effect after confirmation

Admins may disable all channels to completely block IM integrations.

## **Member Experience**

* Disabled channels are shown **greyed out** in the product — not selectable
* Greyed items display a tooltip: "Your organization has restricted this channel. Contact your admin to enable it."
* Existing connections are automatically invalidated when an admin disables a channel; affected members are notified

## **Common Configuration Examples**

| **Scenario**              | **Configuration**                                 |
| :------------------------ | :------------------------------------------------ |
| DingTalk only             | Enable DingTalk, disable all others               |
| Specific platforms only   | Enable the platforms you need, disable all others |
| Block all IM integrations | Disable all                                       |

## **Notes**

* Currently applies to QoderWork only
* Admins are also subject to the policy (no exemptions)
* Changes take effect shortly after saving — no re-login required
* **Newly registered enterprises**: All IM channels are disabled by default — admins must enable as needed
* **Newly added channels**: Disabled by default — admins must manually enable before members can use them

In **Admin Console**, open **Organization**, then go to **IM Channel**:

* The page lists all supported channel types, each with a **Toggle switch** on the right
* When a channel is enabled, members can use it; when it is disabled, members cannot use it
* Toggling requires confirmation; changes take effect shortly after

## **Member Experience**

## **Common Configuration Examples**

| **Scenario**              | **Configuration**                                 |
| :------------------------ | :------------------------------------------------ |
| DingTalk only             | Enable DingTalk, disable all others               |
| Specific platforms only   | Enable the platforms you need, disable all others |
| Block all IM integrations | Disable all                                       |

## **Notes**

* Policy currently applies only to QoderWork
* Admins are also subject to the policy (no exemptions)
* Changes take effect shortly after saving — no re-login required
* **Newly registered enterprises**: All channels are disabled by default — admins must enable as needed
* **Newly added channels**: Disabled by default — admins must manually enable before members can use them